I contacted them and they put me in touch with my local clinic. I called them and one of their very friendly staff members told me about a new whitening process called Deep White. I was told that this would be the best course of action for my teeth to be the whitest possible and decided to book in. I had an initial consultation and my impressions were taken and I then underwent the Starlite process at the end of which my teeth were looking a lot whiter.

At home with the trays throughout the entire two week course, each morning I noticed a significant improvement. I then attended for my final Deep white finale, at the end, all my teeth were gleaming and I have been receiving compliments ever since! The Deep White procedure is extremely affordable and is the best process out there, and together with Hollywood Smiles service it is second to none!

Before

After

If for any reason you wish to return your order, please return the items using First Class Recorded delivery so that we receive it within 14 days of receipt. We recommend that you ask the Post Office for a proof of posting certificate and retain it for your own reference. We will then refund you for this form of delivery upon receipt of the goods.

Refunds will be made using your original method of payment. Your refund or exchange will only be processed once we have received your goods. Please allow up to 28 days for your refund to be processed.

Goods purchased as part of a special offer or at a discounted price will be refunded at the price paid.

We regret that goods purchased on the Hollywood Smiles website cannot currently be returned to our stores. Similarly, goods purchased at our stores cannot be returned to the website. We are sorry for any inconvenience this may cause you.

Your UK statutory rights are not affected by our returns policy.

Please note that a signature will be required to confirm receipt of all deliveries.

Please allow an extra working day for delivery on Bank Holidays

We will only charge you postage once per order, even if your order requires more than one parcel.

UK Delivery

Deliveries within the UK will normally take up to 2 – 3 working days when the order is placed before midday.

Postage and packaging for UK deliveries is at a standard charge of £3.00.

Republic of Ireland/EU Delivery

Deliveries to the Republic of Ireland and European Union will normally take up to 5 working days when the order is placed before midday.

Postage and packaging for all Republic of Ireland and EU deliveries is at a standard charge of £5.95.

Delivery outside EU

Deliveries outside the EU will normally take up to 7 working days when the order is placed before midday.

Postage and packaging for worldwide deliveries is at a standard charge of £8.95. Our shipping system will inform you of the cost when you order.

Refunding of Delivery Charges

If we have made a mistake with your order, or if it is faulty or damaged, we will refund the delivery charges you have paid to receive that item unless it was sent to you with other items you are not returning. It is also dependent on the product not having been opened.

If you have any queries about the delivery status of your order please contact our Customer Services team by using our online Contact Us form. Alternatively, you can reach us by e-mail at enquiries@hollywoodsmiles.co.uk or by telephone between 9.30 am and 5pm Monday – Friday on 0141 332 7468.